At Grown Black Glorious, we offer digital downloads (including ebooks) and made-to-order physical products.
Digital products are delivered instantly after purchase. Physical products are produced by our fulfillment partners after you place your order and shipped to your delivery address.
Depending on your order, items may be delivered digitally, shipped in separate packages, or arrive on different dates.
All digital products are delivered electronically, with no shipping fees.
After completing your purchase, you will receive a download link on your order confirmation page and by email.
Our digital products include:
Important: Planners, journals, trackers, and worksheets are available exclusively as digital downloads unless the individual product description explicitly states otherwise. No physical versions of these items will be shipped.
If you experience difficulty accessing your downloads or do not receive your download email, please contact info@grownblackglorious.com for assistance.
Our physical products, including tumblers, mugs, tote bags, accessories, and selected merchandise, are made to order through our production partners. Each item is produced after you place your order.
Orders are processed within 7 business days, excluding weekends and public holidays.
During peak seasons, product launches, promotional events, or periods of high demand, processing may take longer.
After the processing period, you will receive a tracking number by email once your order ships.
Free shipping is available on select products and destinations, as set out below:
For all other products and destinations, shipping fees are calculated at checkout based on the products ordered and the delivery destination.
The estimated delivery time and shipping fees appear at checkout before you complete your purchase.
Estimated delivery times, after processing time:
All delivery times are estimates, not guaranteed deadlines. Delivery can take longer because of production schedules, customs clearance, carrier disruptions, or other unforeseen circumstances.
Some Grown Black Glorious bundles contain a combination of digital products and physical products.
Physical products in the same bundle may be manufactured by different suppliers and shipped separately. This means:
Receiving one package does not mean your entire order has been delivered. Any remaining physical items will arrive separately.
We ship physical products to eligible international destinations, subject to supplier coverage, carrier availability, and customs restrictions.
If your country is supported, available shipping options and charges will be displayed at checkout.
If your country does not appear as an available shipping destination, we cannot currently confirm shipping availability for that location. Please contact info@grownblackglorious.com before purchasing to confirm delivery options.
Shipping availability and delivery estimates may change without notice because of carrier restrictions, customs requirements, or supplier limitations.
Physical products may be subject to customs duties, value-added tax (VAT), import taxes, or customs processing fees imposed by the destination country.
Unless expressly included or collected at checkout, these charges are not included in the product price or shipping cost and are the customer's responsibility.
If a shipment is refused because of unpaid customs fees, applicable return shipping and handling costs may be deducted from any eligible refund.
Once a physical item ships, a shipping confirmation email will be sent to the email address provided at checkout.
Where tracking is available, the email will include:
For orders containing multiple separately shipped items, tracking details are provided for each tracked shipment as they become available.
Please allow time for tracking updates to appear after the carrier receives the package.
Please provide a complete and accurate shipping address during checkout.
Customers are responsible for ensuring that their shipping information is correct.
Orders returned because of incorrect or incomplete shipping details may require additional shipping charges before reshipment.
If you notice an address error after placing your order, contact us as soon as possible. Address changes cannot be guaranteed after production or dispatch.
Once a shipment is marked delivered by the carrier, please check your delivery location, mailbox, and any secure package collection areas if you cannot locate it.
If your package is missing, contact us at info@grownblackglorious.com so we can assist with reviewing the tracking information and contacting the carrier where appropriate.
Lost, stolen, and delayed shipment concerns will be reviewed according to carrier policies.
Delivery estimates are not guaranteed. Delays may occur because of customs clearance, severe weather, holidays, carrier disruptions, or circumstances outside our control.
Every physical item is produced with care.
If your order arrives damaged, defective, or incorrect, please email info@grownblackglorious.com within 7 days of delivery, whenever possible.
Please indicate "Issue with Order" in the subject line.
The email must include:
We will review your concern and arrange an appropriate resolution in accordance with our policies.
For our full returns terms, please visit our Returns and Refunds page.
If you have questions about digital downloads, physical shipments, tracking, international delivery, or shipping charges, we're happy to help.
Grown Black Glorious
Email: info@grownblackglorious.com
Website: www.grownblackglorious.com
Thank you for choosing Grown Black Glorious. We appreciate your support and look forward to delivering resources that encourage wellness, healing, and personal growth.
