Privacy policy

At Grown Black Glorious, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our store

Personal Information We Collect

When you visit our website, we may collect the following information:

Device Information

  • Web browser, IP address, time zone
  • Cookies and similar tracking technologies
  • Pages viewed and referring websites

Order Information

When you make or attempt to make a purchase, we collect:

  • Name, billing address, shipping address
  • Payment information (processed securely by third-party providers)
  • Email address and phone number

Customer Support Information

  • Information you provide when contacting us for support

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Screen orders for potential fraud
  • Improve and optimize our website and services
  • Send marketing communications (only if you opt in)

Sharing Your Personal Information

We share your personal information only with trusted third parties to operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors (to securely complete transactions)
  • Shipping and fulfillment partners
  • Analytics and advertising partners (e.g., Google, Meta)

These partners are authorized to use your personal information only as necessary to provide their services.

Advertising & Behavioral Tracking

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

  • Google Ads Settings
  • Facebook Ad Preferences

Cookies

We use cookies and similar technologies to:

  • Enable core site functionality
  • Remember your preferences
  • Analyze site traffic and performance

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

Data Retention

We retain your order information for our records unless and until you ask us to delete it, except where we are required to retain it by law.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update your information
  • Request deletion of your personal data

To exercise these rights, contact us using the information below.

Contact Information

For questions or concerns about this Privacy Policy or your personal information, please contact us:

Grown Black Glorious
Email: info@grownblackglorious.com
Phone: +1 819-328-7110

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.